Account Manager

Toby Armiger
Posted 23rd October 2023

Job description

Job Description

You will oversee a diverse portfolio of our global client accounts, and must be highly driven and a confident communicator, always putting our customers first. You will have meticulous attention to detail and be able to work with a wide range of stakeholders to enhance our service delivery across all departments.

Who are Purecontent?

We’re a Content and Digital Marketing agency based in the heart of Norwich. We provide content creation, digital marketing, and SEO services in multiple languages for global clients in a diverse range of industries. Our offices are in Norwich, with a growing community of content creators, writers and editors located all over the world.

The Role:

  • Manage a portfolio of accounts, responding to clients’ requests promptly and thoroughly, having a growth quota every year.
  • Collect product and competition feedback from clients.
  • Maintain the CRM with notes and updates, working closely with the sales team to make sure that our forecasts are achievable.
  • Support other teams and share knowledge.
  • Be a good representative of Purecontent externally.
  • Work on corporate projects and initiatives that impact the entire organization.

You are or have…

  • You have +3 years of experience as an Account Manager
  • You have great communication skills.
  • Driven and self-disciplined. You can work autonomously without much guidance and thrive in unstructured, fast-paced, ever-changing environments.
  • A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
  • Fluency in English and additional languages would be an advantage.
  • Cross-selling of the full portfolio of Purecontent products within new and existing accounts

Location and hours

We are based in Norwich City Centre. Our standard working hours are 8.30-17:00 Mon-Fri. We have a flexible working policy in place after successful probation.


  • Membership of the company healthcare scheme
  • Company pension
  • 23 days annual leave + bank holidays
  • Death in Service
  • Regular company events
  • Casual dress code
  • Hybrid and flexible working

Reference ID: Account Manager

Job Type: Full-time

Salary: £30,000 pa (DOE)

You must already have the right to work and live in the UK.