Account Manager - Purecontent

Job description

Job Description

You will oversee a diverse portfolio of our global client accounts, and must be highly driven and a confident communicator, always putting our customers first. You will have meticulous attention to detail and be able to work with a wide range of stakeholders to enhance our service delivery across all departments.

Who are Purecontent?

We’re a Content and Digital Marketing agency based in the heart of Norwich. We provide content creation, digital marketing, and SEO services in multiple languages for global clients in a diverse range of industries. Our offices are in Norwich, with a growing community of content creators, writers and editors located all over the world.

The Role:

Manage a portfolio of accounts, responding to clients’ requests promptly and thoroughly, having a growth quota every year.
Collect product and competition feedback from clients.
Maintain the CRM with notes and updates, working closely with the sales team to make sure that our forecasts are achievable.
Support other teams and share knowledge.
Be a good representative of Purecontent externally.
Work on corporate projects and initiatives that impact the entire organization.

You are or have…

You have +3 years of experience as an Account Manager
You have great communication skills.
Driven and self-disciplined. You can work autonomously without much guidance and thrive in unstructured, fast-paced, ever-changing environments.
A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
Fluency in English and additional languages would be an advantage.
Cross-selling of the full portfolio of Purecontent products within new and existing accounts

Location and hours

We are based in Norwich City Centre. Our standard working hours are 8.30-17:00 Mon-Fri. We have a flexible working policy in place after successful probation.

Benefits